Privacy Policy

Last Updated: [January 29, 2026]

1. Introduction
Kinjoys (“we,” “our,” or “us”) is a direct manufacturer of professional hot melt adhesive equipment and industrial gluing solutions. We are committed to protecting the privacy of our customers, website visitors, and business partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us through our website at https://www.xmkinjoys.com or by other means such as email or phone.

2. Information We Collect
We collect information that you provide directly to us and information collected automatically.

  • Information You Provide: This includes information you submit when contacting us for sales inquiries, technical support, or customization requests. This typically involves:
    • Contact Data: Your name, company name, email address, phone number, and physical address.
    • Inquiry Details: Information about your project, production line requirements, or specific equipment needs (e.g., for Foot Pedal Machines, Roller Coaters, or Box Sealing Machines).
    • Communication Records: Copies of your communications with us via email, contact forms, WhatsApp, WeChat, or phone.
  • Automatically Collected Information: When you visit our website, we may automatically collect certain data through cookies and similar technologies. This may include:
    • Device and Usage Data: Your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
    • Analytics Data: Information about how you interact with our site (e.g., clicks, time spent on pages about our Industry Applications like Packaging, Woodworking, or Automotive textiles).

3. How We Use Your Information
We use the collected information for business purposes related to our manufacturing and support services, including:

  • To respond to your inquiries about our products, provide quotes, and discuss specific customization for your production line.
  • To provide ongoing technical support, troubleshoot issues, and facilitate rapid part replacement.
  • To process orders and manage our business relationship.
  • To improve our website, products (such as our precision manufacturing processes), and customer service.
  • To send you important updates or information regarding your inquiries or our services, where applicable.

4. Sharing of Your Information
We do not sell your personal information. We may share information only in the following limited circumstances:

  • With trusted service providers who assist us in operating our website, conducting our business, or servicing you (e.g., email service providers, analytics providers), provided they agree to keep this information confidential.
  • If required to do so by law or in response to valid requests by public authorities.
  • To protect the rights, property, or safety of Kinjoys, our customers, or others.

5. International Data Transfers
As we serve clients globally (including Asia, Europe, and the Americas) and may use international service providers, your information may be transferred to and processed in countries other than your own. We will take steps to ensure your data is treated securely and in accordance with this policy.

6. Data Security
We implement appropriate technical and organizational measures designed to protect the security of your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete the data we hold about you. To exercise these rights, please contact us using the details below.

8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:

  • Email: jessie109cn@163.com
  • Tel/WhatsApp/WeChat/Zalo: +86-15959206965

9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a revised “Last Updated” date at the top. We encourage you to review this policy periodically.

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